I had a client that called saying they could no longer
access their SharePoint site nor the Central Administration site. The cause was related to invalid passwords to
the managed accounts. The client had
changed the account passwords on the services and application pools manually outside
of SharePoint. To make matters worse,
they could not tell me the passwords of the account since they are handled by
an outside network vendor. Even worse
the vendor tries to remain hands off with SharePoint, so I could not send them
a script for them to run to resolve the problem. My account is a SharePoint Farm Administrator. Therefore, my plan was to use my account to
get Central Administration operating again.
Then, they could go in and change the passwords through the Central Administration
interface.
I remoted into the SharePoint server and opened the SharePoint 2010 Management Shell as
Administrator. I executed the Get-SPManagedAccount cmdlet to get a
listing of the current managed accounts.
I did not see my account listed, which was to be expected. I created a new managed account using my
credentials. Here is the powershell
commands that I executed.
$svcAccount = “username”
$password = "SamplePassword"
$securePassword =
ConvertTo-SecureString -String $password -AsPlainText –Force
$userName = $env:USERDOMAIN +
"\" + $svcAccount
$cred = New-Object
System.Management.Automation.PSCredential -ArgumentList $userName,
$securePassword
New-SPManagedAccount -Credential $cred
My next step
was to switch Central Administration to use this new managed account. Here are the SharePoint commands that I used
to do that:
$WebApplication = Get-SPWebApplication <ApplicationURL>;
$ManagedAccount = Get-SPManagedAccount -Identity "<Domain
Name>\<UserName>";
$WebApplication.ApplicationPool.ManagedAccount = $ManagedAccount;
$WebApplication.ApplicationPool.Update();
$WebApplication.update();
Once I did
that, I restarted the Central Administration application pool in IIS. I was then able to open Central
Administration. I contacted the client to
let them know they could go into Central Administration and change the managed account
passwords. Once that was done, I
switched Central Administration back to the original managed account and
removed mine from the managed account list. All of the SharePoint sites and services were operating as normal.
